Refunds & cancellations.
Draft for business and legal review. Last reviewed September 2026. For questions, email ash@thestudyverse.co.uk.
Before booking
The Chemistry masterclass timing is provisional. Please review the current session details before paying. For a cancellation or refund request, contact us with your order details.
If plans change
If we cancel a paid live session, we will contact affected customers with a suitable resolution. If you have a booking question or need to discuss a cancellation, email ash@thestudyverse.co.uk with your order details.
Your rights
This draft does not limit any rights that apply under consumer law. Contact us if you have a question about a booking or refund.